Public Concerns About AI Are Getting Lost in Translation

CIGI Paper No. 342

December 3, 2025

Artificial intelligence (AI) is playing an increasingly important role in people’s lives, which has led to growing calls for AI regulation. Although the public has strong opinions on AI, getting policy makers to listen often leads to citizens’ concerns getting “lost in translation.” This paper looks at whether and how three countries (Australia, Colombia and the United States) sought public opinion on AI governance and offers recommendations on how to improve citizen engagement in AI policy making. The authors found that none of the three countries made much effort to seek public input, resulting in less than one percent of their respective populations participating in the consultative process.

About the Authors

Susan Ariel Aaronson is a CIGI senior fellow, research professor of international affairs at George Washington University (GWU) and co-principal investigator with the NSF-NIST Institute for Trustworthy AI in Law & Society, where she leads research on data and AI governance.

Michael Moreno is an AI and data governance researcher at the Digital Trade and Data Governance Hub at George Washington University.